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Nairon Docs

Quickstart

This walks through the fastest path to a working voice agent: a Simple Flow hotline project on app.v2.nairon.xyz. If you’re integrating Nairon as an API instead of building a hotline, see the Platform quickstart.

1. Create your account and organization

Section titled “1. Create your account and organization”
  1. Go to https://app.v2.nairon.xyz and sign up with an email and password.
  2. Confirm your email, then log in.
  3. Create an organization — the top-level container for billing and membership.

2. Create a project

Section titled “2. Create a project”

Projects live inside an organization and hold flows, phone numbers, knowledge bases, and agent profiles. From your organization dashboard, click New Project and give it a name. Leave the project type as the default (hotline) — a phone-answering agent project. (Platform-type projects, for API-only consumption, are covered in the Platform quickstart.)

3. Build a Simple Flow

Section titled “3. Build a Simple Flow”

A flow defines how your agent handles a call. The fastest flow type is Simple Flow — a guided form rather than a graph:

  1. Go to Flows → New Flow → choose Simple Flow.
  2. Set the intro line — the first thing the agent says.
  3. Add one or more FAQ topics (optionally backed by a knowledge base) and/or questions the agent should ask and store as variables.
  4. Optionally enable forward to a human, a callback offer, and the end-of-call survey.
  5. Save the flow. Saving a flow version and activating it are the same action for a new flow — see Flows for how versions and publishing work in general (graph flows separate these steps).

For anything beyond FAQ + a few questions — branching logic, pre/post-call automation, integrations — use a Graph Flow instead; see Flows.

4. Attach a phone number and test

Section titled “4. Attach a phone number and test”
  1. Go to Phone Numbers, allocate a Nairon-provided number (or configure a partner/external SIP number), and assign your flow to it.
  2. Use Test in the flow editor to place a simulated or live test call against the flow before it’s attached to a real number, or call the number directly once assigned.

5. Check the call

Section titled “5. Check the call”

After a test or real call, open Call History to see the transcript, and Analytics for aggregate metrics (call count, duration, drop-off). See Call history, analytics & simulation.

Next steps

Section titled “Next steps”