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Knowledge bases

See Knowledge bases for the underlying model. This page covers the practical steps.

Create a knowledge base

Section titled “Create a knowledge base”
  1. Go to Knowledge Bases in your project and click New Knowledge Base.
  2. Give it a name (e.g. “Billing FAQ”, “Product Docs”).

Add content

Section titled “Add content”

From the KB page, Add Datasource:

  • Upload a file — PDF, DOC/DOCX, Markdown, JSON, CSV, or XML.
  • Add a website URL — Nairon crawls the page (and can be re-crawled later if the page changes).

Each datasource shows an ingestion status (indexing → active); wait for it to finish before relying on it in a live flow.

Connect to a flow

Section titled “Connect to a flow”
  • Simple Flow: pick the KB when configuring an FAQ topic.
  • Graph Flow: reference the KB from a pre-hook knowledge_query lookup, or a knowledge node in the conversation graph.

Keeping content fresh

Section titled “Keeping content fresh”

Use re-index on a datasource after you’ve changed the source document, or index all to refresh an entire KB at once — Nairon does not detect edits to an already-uploaded file automatically.